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  • Writer's pictureHugh Marshall

How to Add Custom Function Error Logs to Zoho CRM with Email Alerts

Updated: May 19, 2023

In the realm of automation and customisation of systems using functions, debugging and error resolution can be a time-consuming and frustrating process. However, by implementing custom function error logs to Zoho CRM, you can streamline this process and respond to errors swiftly. In this article, we will explore the benefits of adding custom function logging to your CRM and provide a step-by-step tutorial video on how to integrate it into your code.

When using automation with custom functions, encountering unexpected issues is not uncommon. Identifying the root cause of these problems can be a daunting task, often involving extensive manual investigation and trial-and-error approaches.

By incorporating custom function logging, you create a mechanism that records critical information about the execution flow, errors, and events within your CRM system. This enables you to gather valuable insights, track issues effectively, and respond promptly with appropriate fixes.

This enables you to capture errors as they occur, providing detailed information about the specific context in which they happen by incorporating essential information you want to log. Information such as timestamps, function names, input/output data, and error details will establish a clear and consistent format for your logs to ensure ease of analysis and interpretation. This will accelerate the identification and diagnosis of issues, minimising the time required for troubleshooting.

It is important to define different levels of logging (e.g. debug, info, error) to differentiate between informational messages and critical errors. This allows you to filter and prioritise logs based on their significance during analysis and automate further actions such as an email alert when an error occurs.

This empowers you to monitor the performance and behaviour of your CRM system in real-time through reports or visual dashboards which will allow you to gather further information and patterns about your system. This will allow you to proactively identify potential bottlenecks, anomalies, and trends, enabling you to take proactive measures.

Implementing custom function logging in your CRM system is a powerful technique that enables you to efficiently track and resolve issues arising from automation. By capturing errors, monitoring system behaviour, and gaining valuable insights from logs, you can streamline the debugging process and respond quickly to resolve any unexpected challenges. Embrace custom function logging to enhance the stability, performance, and overall effectiveness of your CRM system.

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