Services
At Square Labs, we provide comprehensive Zoho consulting services from implementation and custom development to seamless integrations and ongoing support. We work closely with businesses to optimise their processes and maximise their Zoho investment.
Solution Design
Every business has unique requirements when it comes to software solutions. Whether you're implementing a new system or improving an existing one, our solution design team is here to help.
Our Process:
- A thorough discovery phase to understand your processes, objectives, and functionality requirements.
- A collaborative approach to ensure we deliver solutions that meet your needs.
- A detailed scope of work outlining system functionality, project timeline, and costs.
Our Goal: Create solutions that streamline your processes, increase efficiency, and help you achieve your business objectives.
Implementation & Customisation
Implementing new software can be complex and challenging. We work closely with you to ensure a smooth and successful implementation, with comprehensive customisation to make your systems work exactly how your business needs them to.
Implementation Services:
- System setup and configuration to your specifications
- Data migration and deployment
- Testing and refinement to address potential issues
- End-user training and support
- Go-live support and guidance
Customisation Capabilities:
- Custom field and module development
- Automation workflows
- Widget development and custom functions
- Email templates and notification setup
- Tailored reporting solutions and dashboards
- User interface modifications
Third-Party Integrations
Connecting your cloud software applications is essential for streamlined processes and improved business efficiency. Our local, in-house development team has extensive experience with APIs and integration solutions.
What We Offer:
- Thorough review of software API documentation
- Identification of potential benefits and limitations
- Detailed integration scope outlining information sharing between systems
- Custom integration development
Support & Consulting
Ongoing support and consulting is essential as your business processes constantly evolve and grow, technology updates require system adjustments, and new opportunities for automation and efficiency emerge.
Support & Consulting Services Include:e:
- General Zoho application support and troubleshooting
- Training for new team members
- Custom reporting requirements
- System improvements and optimisations
- Process automation enhancements
- New software integrations
Ready to get started?
Free Consultation
We start with a no-obligation discussion to understand your current challenges and explore potential solutions. We can also provide a product demonstration to show you what's possible.
Discovery
Through an in-depth discovery process, we analyse your existing business operations and identify your objectives and functionality requirements. This deep dive ensures we fully understand how your business works before designing a solution that works for you.
Solution Design
We take a collaborative approach to design a tailored solution that meets your unique needs. This includes defining system specifications and creating a detailed project roadmap for implementation.
Solution Implementation
Our team handles the complete system setup and configuration, including data migration, custom development, and integration to your existing third-party applications.
Training
We provide comprehensive training to empower your team and build confidence with the new system. Our deployment support ensures a smooth transition and successful go-live.
Support
We provide ongoing consulting support as you need it as your operations and processes evolve, as technology changes or new opportunities arise that require system updates and changes.