1. Zoho Sprints: Calendar in Global View
Zoho has introduced a Calendar in the Global View, giving you a date-based view of all activities across your projects in one place.
What's in it
The calendar supports weekly and monthly formats, and the Entity dropdown lets you filter down to a specific type or view everything at once. Supported entities include Work Items, Sprints, Epics, Releases, Timesheets, and Custom modules.
How the Date View works
Clicking on a specific date takes you into the Date View, where you can use the tabs along the top to switch between entities, the toggle on the bottom left to switch between item types, or the hamburger icon to open the list view on the side.
It's also worth noting the Calendar View is available in My View and Team View, not just the Global View. A solid addition for anyone juggling a lot of active projects at once.
2. Zoho Books: May 2026 Product Updates
Zoho Books has released its May 2026 product update. While several improvements in this release are region-specific, three updates are worth calling out for everyone.
Receipt Scans now included
Receipt Scans are now included at no additional cost across Zoho Books plans. The number of scans available varies by plan, so it's worth checking the pricing page to confirm what you're entitled to.
Accessibility Preferences
Zoho Books has introduced Accessibility Preferences, letting you adjust text spacing, underline links for better visibility, add strikethrough to disabled buttons, and quickly surface keyboard shortcuts. To set it up: click your profile icon in the top-right corner > Accessibility Preferences > Set Up Your Preferences.
User-Level Account Segmentation in Banking
Admins managing larger teams can now assign specific bank accounts to individual users based on their roles. Users will only see and manage the accounts allocated to them, giving organisations much tighter control over banking access without extra workarounds.
Check the full article linked below for all regional and minor updates included in this release.
3. Zoho Desk: Upgraded Sentiment Analysis in Zia
Zoho Desk is upgrading the Sentiment Analysis model in Zia to improve how customer sentiment is detected and interpreted across all supported channels.
New language support
The new model is no longer limited to English. It now supports 11 additional languages: Arabic, German, Spanish, French, Japanese, Chinese Simplified, Indonesian, Hindi, Italian, Malay, and Portuguese.
How to upgrade
If you already have Sentiment Analysis enabled, head to Setup > Zia > Intelligence > Sentiment Analysis and look for the Update option. If you haven't enabled it yet, you can turn it on from the same location.
Important: The current model is scheduled to be deprecated on 7th June 2026. If you haven't upgraded by then, your account will be updated automatically.
4. Zoho CRM: Native QuickBooks Online Integration
Zoho CRM has had a QuickBooks integration for a while, but it's just received a significant upgrade and is now fully native.
How the sync works
The sync model is well thought out. Core record modules sync both ways between the two systems:
Two-way sync: Contacts, Accounts, Vendors, Products
One-way sync (QuickBooks > CRM): Estimates, Invoices, Purchase Orders
When a user creates an Estimate, Invoice, or Purchase Order from within CRM, they're redirected to QuickBooks where the record is created. It then automatically syncs back into Zoho CRM as a locked, read-only record, and any subsequent updates made in QuickBooks will reflect in CRM automatically.
What this unlocks in CRM
Because the data syncs back natively, all synced fields are available across Zoho's workflow engine, reports, and notifications. That means you can build automations around real financial events: invoice status changes, estimate acceptance, overdue payments, all without leaving CRM.
Availability
This integration is available for Zoho CRM Enterprise and above. It's currently included at no additional cost, but Zoho has flagged that pricing may be introduced in the future, so it's worth keeping an eye on.
Stay Updated
That's it for Episode 13 of The Zoho Report! We hope these updates help you work smarter with your Zoho applications.
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