The Zoho Report - Episode 7

Hugh Marshall

Welcome back to The Zoho Report! In this episode, we're covering a major version release for Sprints, a fresh Sprints iOS app update, new features in Zoho Learn, and some great news for Zoho CRM Professional Edition users.


Let's dive in.

1. Zoho Sprints 3.0

Zoho Sprints has just hit version 3.0, and this is a big one aimed at teams running more complex, enterprise-scale projects.


The first thing that stands out is proper Budget and Expense Management. You can now set budget types and billing methods at the project level, configure alerts when you're tracking toward or over budget, and log miscellaneous expenses like travel or materials, which all feed into a central Budget Dashboard.


There's also a native Test Management module, which is huge. Most tools push you to a third-party app for this, but Sprints now handles Test Cases, Test Suites, and Test Runs out of the box, and any failed tests can be filed as bugs directly within the platform.


For risk-conscious teams, there's a new Risk and Opportunity Management module where you can define a risk matrix, assign mitigation controls, and track everything through to resolution.


Custom Modules are always a welcome addition in any Zoho application, and now you can create your own, allowing you to really extend functionality within the platform.


On the integration side, there's now native Jira sync, a SharePoint file connector, and MCP support, meaning AI agents can read and analyse your Sprints workspace directly.

Read Zoho Announcement

2. Zoho Sprints iOS App Update

Version 2.1 of the Zoho Sprints iOS app is out, and the headline feature is the Global View. Global View gives you a single centralised screen to track and manage work items across all your projects at once. You get two default views: My View for your own items, and Team View for your team's. Plus the ability to filter by project, status, assignee, tags, and more. You can even update work items directly from this screen without diving into individual projects.


On the security side, there's a new Screen Capture Control setting that lets admins prevent screenshots and screen recordings within the app, which is handy if your team is working with sensitive project data.


Rounding it out, notifications have been tidied up with a Mark All as Read button, file attachments and profile pictures are now encrypted on-device, and you can add tags directly from the Add Item form rather than having to go back and edit afterwards.

Read Zoho Announcement

3. Zoho Learn New Features

Zoho Learn has just picked up some significant new features worth knowing about.


First up, Zia is now built into the knowledge base. You can use it to generate content from a simple prompt, rephrase or shorten existing articles, fix grammar, pull out keywords, and generate summaries.


On the training side, there's now OpenAI integration for course authoring. You can generate an entire course outline including chapters, lessons, assignment questions, even the course description, just by specifying the number of chapters, lesson types, and difficulty level. AI handles the heavy lifting, and you customise from there.


The knowledge base also gets a long-awaited structural improvement: collapsible sublevels. You can now nest up to 10 levels deep under any category, making it much easier to build a properly organised, scalable knowledge base without cluttering your top-level navigation.


And finally, you can now export entire manuals as PDFs. You can brand the output with your organisation's colours, add a custom header and footer, and even password-protect the file for anything confidential.

Read Zoho Announcement

4. Zia AI Now Available in CRM Professional Edition

This is great news if you're on the Professional edition of Zoho CRM: Zia AI capabilities are now available at this tier, not just restricted to Enterprise.


On the day-to-day side, Professional users can now access Ask Zia, writing assistance, record and conversation summaries, and email intelligence. There's also AI-assisted setup, where Zia can help you create modules, build workflows, and generate formula expressions.


Rounding it out, Professional users get access to prediction and recommendation tools, plus extended capabilities like data enrichment, presentations, and image validation.


One important thing to flag: not all features support all languages. Most of the advanced features work across all languages, but Ask Zia, writing assistance, data enrichment, and the formula generator are currently English only. Check the announcement article to confirm what's available for your language.

Read Zoho Announcement

Stay Updated

That's it for Episode 7 of The Zoho Report! We hope these updates help you work smarter with your Zoho applications.


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